Legal
Privacy Policy
This Privacy Policy explains what information aarjunpv.com (“the Site”, “we”, “us”) collects when you visit, get in touch, or purchase a book, and how that information is used, stored and protected.
1. Information we collect
We collect information you provide directly to us, and limited technical information collected automatically.
Contact form
When you submit the form on our Contact page, we collect your name, email address, phone number (if provided), enquiry type, subject and message. This information is sent to us by email and is used only to respond to your enquiry.
Screenwriting enquiry form
When you submit the form on our Screenwriting page, we collect your full name, company/production house (if provided), role/designation (if provided), mobile number, email address, preferred contact method, project format, genre, language (if provided), logline and expected timeline (if provided). This information is sent to us by email and is used only to respond to your enquiry. Submitting this form does not create a contract, guarantee a response or acceptance, or transfer any intellectual-property rights in the material described — see the note on the Screenwriting page for full details.
Book orders
If you purchase a book, we collect the information needed to process and deliver your order: your name, email, phone number, delivery address, and order details. Payment is processed by Razorpay (see Section 3) — we do not receive or store your full card, UPI or banking details.
Customer account
When you place a paid book order, we create a customer account linked to the name and email address used for that order, so you can view your order history and tracking. We email you a link to set your own password; until you do, the account cannot be signed into. Your password is stored only as a one-way hash — we cannot see it.
Notify Me
If a book is not yet available and you use the “Notify Me” option, we store your email address solely to email you once when that book becomes available, after which it is deleted. We send a confirmation email when you sign up; it contains a link you can use at any time to remove yourself from the list before that email is sent. You can also contact us at the address in Section 9.
Automatically collected information
Like most websites, our server and security/performance services automatically log standard technical information such as IP address, browser type, device type, pages visited and referring pages. This is used for security, performance and troubleshooting, not to identify you personally.
2. How we use your information
- To respond to enquiries submitted through the Contact and Screenwriting pages
- To process, fulfil, ship and provide support for book orders
- To send order-related communications (confirmation, shipping/tracking, delivery updates)
- To provide your customer account and order history
- To email you once when a book you asked to be notified about becomes available
- To detect and prevent spam, fraud and abuse
- To maintain and improve the security and performance of the Site
We do not sell, rent or trade your personal information to third parties for their marketing purposes.
3. Third-party services we use
Certain functions on this Site are provided by third-party services, each governed by its own privacy policy:
- Razorpay — processes book payments (cards, UPI, net banking, wallets). Razorpay handles and stores your payment details directly; we never see or store your full card/UPI credentials.
- Shiprocket — once your order ships, your name, address and phone number are shared with Shiprocket and the courier it assigns solely to deliver your order and provide tracking updates.
- Google Analytics — we use Google Analytics to understand how visitors use the Site (pages viewed, general location, device type). This involves cookies and processing of your IP address by Google; see Google’s own privacy policy for how it handles this data. It only runs if you accept the cookie banner shown on your first visit — it does not load beforehand, and you can change your choice at any time via the “Cookie Preferences” link in the footer, which takes effect immediately.
- Spam/bot protection — our forms are protected by server-side checks (a hidden field and submission-timing check) and rate-limiting. We may additionally enable Cloudflare Turnstile, a bot-detection challenge that can process your IP address and browser signals, on the Contact and Screenwriting forms. If enabled, it loads on those form pages as a strictly necessary security measure, independently of the cookie banner.
Website fonts are served directly from our own server (not fetched from Google at page-load time), so no font-related request reaches Google when you browse this Site.
4. Cookies and local storage
Your shopping cart is stored in your browser’s local storage, not a cookie, and never leaves your device until you check out. This Site sets a small number of cookies: strictly necessary sign-in cookies for your customer account (only if you sign in) and for our admin login (site staff only); cookies Cloudflare Turnstile may set on the Contact and Screenwriting forms if enabled, as described above; and — only after you accept the cookie banner — Google Analytics cookies. We do not use third-party advertising or cross-site tracking cookies.
Your cookie choice (accept or reject) is itself remembered in your browser’s local storage, not a tracking cookie. You can accept, reject or change this choice at any time via the “Cookie Preferences” link in the footer of every page.
5. Data retention
Enquiry form submissions are retained only as long as needed to respond to and resolve your enquiry. Order information is retained for as long as required to fulfil your order and to meet our accounting and legal obligations.
6. Your rights
You may ask us to access, correct or delete the personal information we hold about you by writing to us at the email address below. We will respond within a reasonable time.
7. Children’s privacy
This Site is not directed at children, and we do not knowingly collect personal information from children.
8. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent revision.
9. Contact us
For any privacy-related question or request, contact us at filmmaker@aarjunpv.com.